We are excited to announce that effective March 25, 2025, Genesis EV owners can access 20,000 additional DC fast chargers on the Tesla Supercharger network. By nearly doubling the number of DC fast chargers available to our current and future EV owners and being among the first OEMs to offer a native NACS port on our EVs, Genesis is reaffirming our commitment to give each guest the best ownership experience.
Current EV owners who have purchased their vehicle on or before January 31, 2025, will begin receiving emails inviting them to redeem their complimentary North American Charging Standard (NACS) adapters starting the week of April 7, 2025.
Genesis is offering one DC fast-charging adapter per eligible vehicle at no cost to current U.S. owners who purchased or leased their vehicle on or before January 31, 2025. To claim a complimentary adapter, customers must have an active MyGenesis Account and must opt-in to receive email communications. This Genesis authorized adapter gives eligible owners of the following Combined Charging System (CCS1) port EVs access to an additional 20,000 NACS fast chargers in the U.S.:
- 2023 – 2025 GV60
- 2023 – 2025 Electrified GV70
- 2023 – 2025 Electrified G80
Eligible owners must complete their redemption within 60 days of receiving the email invitation.
How to receive a complimentary fast-charging adapter
- Be the current owner of an eligible Genesis EV.
- Have an active MyGenesis.com owner's account and have opted into receiving emails.
- Eligible, contactable owners will receive an email from Genesis (“Redemption Email"). The
Redemption Email will ask customers to verify their shipping address, vehicle model, and vehicle
model year. The Redemption Email will require customers to review and confirm the adapter offer
and adapter usage terms and conditions.
- If the owner agrees to the terms and conditions and the shipping address and vehicle details are correct then the owner can click the link in their email stating 'Yes, the above information is correct' and an adapter will be shipped to that address.
- If the shipping address and vehicle details are not correct, owners can select 'No, the above information is incorrect' and will be directed to MyGenesis to update the owner's shipping address. If an owner updates their address, it may take up to a week to receive a new Redemption Email.
- Eligible owners will receive a confirmation email and a subsequent email containing a tracking number once the adapter has shipped.
- If there are any questions, owners can contact Customer Support.
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