Owner Advantage
Lakeland Genesis Owner Advantage Plan
More Than a Genesis Retailer, A More Refined Way to Own in Central Florida
Lakeland Genesis, we have elevated the traditional dealership experience through the Lakeland Genesis Owner Advantage, a more sophisticated approach to purchasing, servicing, and enjoying a luxury vehicle in Central Florida. Created for discerning Genesis drivers throughout Lakeland, Tampa, Orlando, Winter Haven, Plant City, Bartow, Brandon, and communities across the I-4 corridor, the Owner Advantage brings together transparent upfront pricing, exceptional ownership protection, personalized concierge care, and convenient service solutions designed around one of your most valuable assets, your time.
From our Nationwide Lifetime Warranty and Genesis complimentary maintenance to Mobile Service and convenient Pick-up and Delivery, every element is designed to make Genesis ownership feel effortless. There are no unnecessary pricing games and no dealer markup, simply a dignified, transparent experience supported by a team that understands both Genesis and the expectations of Central Florida luxury drivers.
Lakeland Genesis is also honored to be a back-to-back recipient of the Genesis Circle of Prestige for 2024 and 2025, recognizing exceptional achievement in the areas that matter most to our guests, including customer experience, service, and parts. Other retailers can provide you with a Genesis. Lakeland Genesis is committed to providing something more enduring, an ownership relationship defined by confidence, convenience, integrity, and genuine hospitality. Exceptional Service. Exceeding Expectations.
What Is Included With the Lakeland Genesis Advantage Plan?
The Lakeland Genesis Advantage Plan adds a $4,300 value to your new vehicle purchase with benefits designed to protect your time, your money and your confidence.
Nationwide Lifetime Warranty
Every eligible new vehicle at Lakeland Genesis comes with a Complimentary Nationwide Lifetime Warranty, giving you lasting confidence and exceptional ownership value from day one. With unlimited time and unlimited miles, you can drive with peace of mind whether your adventures keep you close to home or take you across the country.
For Central Florida drivers who keep vehicles for the long haul, commute between Lakeland and Tampa, travel to Orlando, tow on weekends or rack up miles like I-4 hands them out for free, this is one of the biggest reasons to choose Lakeland Genesis.
Q & A - Common Answers About Our Nationwide Lifetime Warranty
Most new personal-use Genesis vehicles purchased from Lakeland Genesis include the Lakeland Automall Nationwide Lifetime Warranty at no additional cost. The warranty provides unlimited time and unlimited miles of coverage, giving you added confidence and long-term ownership value wherever your travels take you. The Lakeland Genesis Lifetime Warranty is good in the United States and Canada. Some exclusions apply. See your Lakeland Genesis certified sales consultant for complete details.
The Nationwide Lifetime Warranty is good for as long as you own the vehicle – for an unlimited time and unlimited miles.
None. Our Owner Advantage Program Nationwide Lifetime Warranty is designed with you in mind. We want you to be our customer for life, so we’re offering you a Nationwide Lifetime Warranty on new vehicle purchases. No gimmicks, no strings attached – we want you to be our customer.
It’s really simple. Every new vehicle comes with complimentary recommended maintenance – all we ask is that you have your regular maintenance done to your vehicle. If you service with us, we’ll keep you up-to-date every time you come in on the condition of your vehicle, factory recommended service and any items that may be needed because of wear and everyday use.
Of course we’d like you come back to us, but sometimes you might prefer to have your vehicle serviced somewhere else. Your warranty is still valid as long as you keep up with the manufacturer’s recommended maintenance and keep all copies of service and repair records.
Your Nationwide Lifetime Warranty is recognized by any licensed repair shop in the United States and Canada.
Lakeland Genesis Nationwide Lifetime Warranty Guarantee is limited to the original owner and is non-transferrable.
We take our business and customers very seriously. We want you to be a Lakeland Genesis customer for life. What better way to do that than to make a lifetime promise to you. Our goal every day is complete customer satisfaction, and we work hard every day to build the trust and service that keeps you, your relatives and friends coming back to Lakeland Automall. There’s no catch! A Lifetime Warranty is a Lifetime Warranty.
Engine
Gasoline engine: All internally lubricated parts contained within the engine block and cylinder head(s). Plus these non-internally lubricated parts: Water pump, fuel pump, valve covers, oil pan, dipstick and tube, timing belt, timing chain/belt cover, engine mounts, flywheel, ring gear, flex plate, harmonic balancer, belt tensioner and idler pulley (s), intake and exhaust manifolds. Factory installed supercharger/ turbocharger. Cylinder head, engine block and rotor housings.* Coolant, lubricants and oil filters.**
Transmission: Automatic transmission: All internally lubricated parts contained within the transmission case. Plus these non-internally lubricated parts: Transmission mount(s), oil pan, dipstick and filler tube.
Transmission case.* Fluids, lubricants and filter.** Manual transmission: All internally lubricated parts contained within the transmission case. Plus these non-internally lubricated parts: Transmission mount(s). Transmission case.* Fluids, lubricants and filter.**
Transfer Case: All internally lubricated parts contained within the transfer case. Plus these non-internally lubricated parts: Electronic and vacuum engagement parts, four wheel drive automatic/semi-automatic and manually operated hub assemblies. Transfer case housing.* Lubricants.**
Drive Axle: All internally lubricated parts contained within the Front and/or Rear Drive Axle Housing. Plus the following parts: Axle shafts, axle bearings, constant velocity joints and boots, universal joints, center support bearing. Final drive housing.* Lubricants.**
Footnotes:
* When damaged as a result of the failure of a covered
internally lubricated part.
** When required in connection with the repair or
replacement of a covered part.
We’re serious about customers for life. When we decided to offer a Lifetime Warranty, we wanted every customer to understand that it covers the vehicle itself – this means when we sell you a Genesis we expect it to run, keep running and keep running for as long as you own the vehicle. It may sound unusual, but we know people rely on their vehicles and sometimes they even become part of the family. We want you to feel that Lakeland Genesis and the products we sell are the only product you will ever need. So, what’s not covered? Dings, scratches, dents, cosmetic damage and normally replaceable products like tires, brakes, shocks, lights, fuses, batteries and anything else not stated in the warranty. We tried to cover pretty much everything to keep you on the road.
The Lakeland Genesis Nationwide Lifetime warranty has a $100 deductible.
3 Years Complimentary Maintenance
Every eligible new Genesis purchase or lease at Lakeland Genesis includes Complimentary Maintenance, helping you keep your vehicle performing at its best from the very beginning. Enjoy the convenience of factory scheduled maintenance while knowing your Genesis is being cared for by factory master trained technicians using Genuine Genesis Parts.
It is another way Lakeland Genesis delivers more value, greater confidence and a better ownership experience for drivers throughout Lakeland, Tampa, Orlando and all of Central Florida.
Trade-in Guarantee
Lakeland Genesis makes it easy to turn your current vehicle into value. Whether you drive a truck, SUV, sedan, van or commercial vehicle, our team provides a fast, convenient appraisal and competitive market value to help you make an informed decision.
When you are ready for your next Genesis, your trade can help lower your purchase price, reduce your monthly payment, or increase your down payment. It is another way Lakeland Genesis helps drivers throughout Central Florida get more from every vehicle they own.
100% transparent pricing
Lakeland Genesis is committed to transparent, competitive pricing that makes shopping simple and straightforward. Our Best Price Now approach gives you the confidence to compare vehicles, explore your options and find exceptional value before you ever visit the dealership.
Whether you are shopping from Lakeland, Tampa, Orlando or anywhere in Central Florida, you can expect a hassle-free experience built on honesty, value and convenience. At Lakeland Genesis, you can focus on finding the right vehicle at a great price, with the confidence that comes from working with a dealership dedicated to putting customers first.
$500 LAKELAND Price Guarantee
Lakeland Genesis is committed to delivering exceptional value with every new Genesis purchase. Our Price Guarantee gives you added confidence that you are receiving one of the best values available, making it easy to shop with complete peace of mind.
You can feel confident knowing Lakeland Genesis stands behind every offer with a customer first commitment to value, transparency and an outstanding buying experience.
3-Day Vehicle Exchange Program
Choosing your next vehicle should be exciting and completely confident. That is why Lakeland Genesis offers a 3-Day Vehicle Exchange Program, giving you extra peace of mind as you get to know your new Genesis in your everyday routine.
Whether you are commuting through Lakeland, loading up for weekend adventures, navigating school drop-offs or heading out on your next road trip, you can enjoy the confidence of knowing you selected a dealership that puts your satisfaction first. It is another reason drivers across Central Florida choose Lakeland Genesis for a better vehicle buying experience.
Genesis Mobile Service
Lakeland Genesis Mobile Service brings professional Genesis maintenance and repair directly to you, making it easier than ever to keep your vehicle in peak condition without interrupting your day. Our factory trained technicians arrive with the tools, equipment and Genuine Genesis Parts needed to perform many of the most common maintenance and repair services at your home or workplace.
Whether you are a busy professional, a growing family or a business managing a fleet, Lakeland Genesis Mobile Service delivers the convenience, quality, and trusted care you expect from your Genesis dealership. It is another way Lakeland Genesis is redefining vehicle ownership for drivers throughout Central Florida.
Genesis Pickup & Delivery Convenience
Lakeland Genesis makes maintaining your vehicle simple with a full range of convenient service solutions designed to fit your lifestyle. From easy online scheduling and Genesis Mobile Service to a state-of-the-art service center staffed by factory trained master technicians, every part of your ownership experience is built around saving you time while delivering exceptional care for your vehicle.
Whether you prefer to visit our dealership or have qualifying services performed at your home or workplace, Lakeland Genesis provides flexible options that make routine maintenance and repairs easier than ever. Our team uses Genuine Genesis Parts and the latest diagnostic equipment to help your vehicle continue performing at its best for years to come. From your first service visit to every mile ahead, we are here to help you enjoy the confidence and peace of mind that comes with owning a Genesis.
Factory Certified Master Technicians
Your Genesis was engineered for exceptional performance, and Lakeland Genesis is committed to helping it perform at its best for years to come. Our factory trained and certified Genesis Master Technicians have specialized knowledge, advanced diagnostic equipment and Genuine Genesis Parts needed to provide expert care for every Genesis car, SUV and commercial vehicle.
From routine maintenance such as oil changes, tire rotations and brake service to advanced diagnostics and major repairs, every service is completed with precision and attention to detail. Our state-of-the-art service center is designed to deliver efficient, reliable care that helps maximize the performance, safety and long-term value of your vehicle. Combined with convenient scheduling, Genesis Mobile Service, comfortable customer amenities and a commitment to exceptional customer care, Lakeland Genesis delivers a service experience that keeps you confidently on the road for every mile ahead.
New State-of-the-Art Facilities
Lakeland Genesis has created a modern, customer-focused service experience designed to make every visit comfortable, convenient, and enjoyable. Our spacious guest lounge offers a welcoming environment where you can relax, catch up on work or simply unwind while your vehicle is being expertly serviced by our factory trained Genesis technicians.
Enjoy complimentary high-speed Wi Fi, comfortable seating, dedicated work areas, a children’s play area, and complimentary refreshments in a bright, clean atmosphere built with your comfort in mind. If you are ready for a meal, coffee or a quick snack, FRESCOS Café offers fresh food and beverages just steps away, making your service visit even more enjoyable. From the moment you arrive until you drive away, Lakeland Genesis combines outstanding customer care, state-of-the-art facilities and thoughtful amenities to make servicing your Genesis as enjoyable and convenient as owning it.
SERVICE LOANERS AVAILABLE
When your Genesis requires extended service, Lakeland Genesis offers complimentary service loaner vehicles to help keep your day moving without interruption. Whether you need to get to work, pick up the kids, run errands, or simply stay on schedule, our loaner program provides the convenience and flexibility to keep you on the road while your vehicle is being expertly cared for.
Our goal is to make every service experience as seamless and stress free as possible. Combined with factory trained master technicians, Genuine Genesis Parts, Genesis Mobile Service and a state-of-the-art service facility, Lakeland Genesis delivers an ownership experience that puts your time, convenience, and satisfaction first.
FREE COLLISION REPAIR ESTIMATES
Lakeland Genesis Body Shop is your trusted destination for everything from minor dings and dents to major collision repairs on virtually every make and model, not just Genesis vehicles. Our experienced collision repair specialists use advanced equipment, precision repair techniques, and premium materials to restore your vehicle to its best condition. We also provide free, no obligation estimates, making it easy to understand your repair options with confidence.
At Lakeland Genesis Body Shop, exceptional customer care is just as important as exceptional repairs. From your first estimate to the day you pick up your vehicle, our team is committed to clear communication, quality craftsmanship and a stress-free experience that exceeds expectations. Drivers throughout Central Florida trust Lakeland Body Shop to bring their vehicles back to life with the attention and care they deserve.
DISCLAIMER:
*Nationwide Lifetime Warranty valid on new vehicle purchases only. Not valid on Fleet, Commercial, EV or Specialty use vehicles. Complimentary Maintenance Program valid on 2025/2026 Genesis vehicle purchases; additional restrictions may apply. See dealer for complete details. *$500 Low Price Guarantee – *Buyers Order must be executed in the month of purchase and singed by a competitive Central Florida Dealer. Vehicle must be in-stock and match the same model, trim level and features offered in purchase order. See Dealer for complete details.** 3 Day Exchange Policy: Request for exchange must be in written format and emailed to VIP@lakelandautomall.com within 72 hours of completion of paperwork. Dealer has sole discretion to exchange, replace, repair or cancel transaction.
* Genesis plan, Specialty vehicles, Commercial, Fleet, Electric (EV), vehicles purchased in the name of a business or used for commercial purposes (example: UBER/LYFT) are NOT eligible for the lifetime warranty or factory maintenance.